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small{max-width:240px;color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:3px;font-size:8px;display:block;overflow:hidden}.inmate-no{color:#52635a;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:10px}.facility{font-size:10px}.receipt-count{color:var(--green);background:#eef5f1;border-radius:999px;padding:5px 8px;font-size:9px;font-weight:800;display:inline-block}.member-balance{white-space:nowrap;font-size:12px}.list-note{border-top:1px solid var(--line);color:var(--muted);text-align:center;background:#fafcfb;padding:13px 20px;font-size:9px}.loading-state{min-height:180px;color:var(--muted);justify-content:center;align-items:center;gap:10px;font-size:11px;display:flex}.spinner{border:2px solid #dbe9e1;border-top-color:var(--green);border-radius:50%;width:18px;height:18px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.member-drawer{width:min(590px,96vw);padding:28px 28px 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var(--line);background:#f6f9f7;border-radius:12px;min-width:0;padding:11px 12px}.member-meta span{color:var(--muted);font-size:8px;display:block}.member-meta b{white-space:nowrap;text-overflow:ellipsis;margin-top:4px;font-size:9px;display:block;overflow:hidden}.receipt-head{justify-content:space-between;align-items:end;margin:25px 0 10px;display:flex}.receipt-head h4{margin:0;font-size:13px}.receipt-head p{color:var(--muted);margin:4px 0 0;font-size:8px}.receipt-head>span{color:var(--muted);font-size:9px}.receipt-timeline{gap:8px;display:grid}.receipt-card{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.receipt-card summary{cursor:pointer;grid-template-columns:12px minmax(0,1fr) auto 14px;align-items:center;gap:9px;padding:13px 12px;list-style:none;display:grid}.receipt-card summary::-webkit-details-marker{display:none}.timeline-dot{background:#55a77b;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 4px 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li.completed{background:#f5fbf6;border-color:#b8dfc4}.batch-file-index{width:23px;height:23px;color:var(--green);background:#eaf3ed;border-radius:50%;place-items:center;font-size:8px;font-weight:900;display:grid}.batch-upload-list li.failed .batch-file-index{color:#b5322c;background:#f9dedb}.batch-file-copy{min-width:0}.batch-file-copy b,.batch-file-copy small,.batch-file-copy p{text-overflow:ellipsis;display:block;overflow:hidden}.batch-file-copy b{white-space:nowrap;font-size:8px}.batch-file-copy small{color:#7f8c85;margin-top:2px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:6px}.batch-file-copy p{color:#52635a;white-space:normal;margin:4px 0;font-size:7px;line-height:1.45}.batch-upload-list li.failed .batch-file-copy p{color:#a4312b;font-weight:750}.batch-item-track{height:3px;margin-top:5px}.batch-upload-list li.failed .batch-item-track i{background:#d94e43}.batch-file-action{justify-items:end;gap:5px;display:grid}.batch-file-action>span{color:var(--green);background:#edf4ef;border-radius:99px;padding:4px 7px;font-size:6px;font-weight:900}.batch-upload-list li.failed .batch-file-action>span{color:#aa302a;background:#f8dfdc}.batch-file-action button{color:#a4312b;cursor:pointer;background:#fff;border:1px solid #dfaaa5;border-radius:8px;min-height:28px;padding:0 8px;font-size:7px;font-weight:850}.batch-file-action button:disabled{opacity:.5;cursor:not-allowed}.dropzone:disabled{opacity:.65;cursor:wait}@media (max-width:760px){.batch-upload-list li{grid-template-columns:22px minmax(0,1fr)}.batch-file-action{grid-column:2;justify-content:space-between;align-items:center;display:flex}.batch-file-copy small{white-space:normal;overflow-wrap:anywhere}.batch-upload-summary{align-items:flex-start}.batch-upload-summary small{max-width:230px}}.page-grouping-control{background:#f7fbf8;border:1px solid #cfe3d6;border-radius:14px;margin-top:10px;padding:12px}.page-grouping-control>div:first-child b,.page-grouping-control>div:first-child small{display:block}.page-grouping-control>div:first-child b{font-size:10px}.page-grouping-control>div:first-child small{color:var(--muted);margin-top:3px;font-size:7px;line-height:1.55}.page-grouping-control>div:last-child{grid-template-columns:1fr 1fr;gap:7px;margin-top:9px;display:grid}.page-grouping-control button{color:#50665a;text-align:left;cursor:pointer;background:#fff;border:1px solid #d6e5dc;border-radius:11px;min-height:54px;padding:9px 10px}.page-grouping-control button b,.page-grouping-control button small{display:block}.page-grouping-control button b{font-size:8px}.page-grouping-control button small{margin-top:3px;font-size:7px;line-height:1.45}.page-grouping-control button.active{color:#155c3e;background:#eaf7ef;border-color:#2c8058;box-shadow:0 0 0 2px #2c805814}.request-workspace-backdrop{-webkit-backdrop-filter:blur(7px);backdrop-filter:blur(7px);background:#0a1c1370;justify-content:stretch}.request-workspace{width:100vw;max-width:none;height:100vh;box-shadow:none;padding:24px clamp(20px,3vw,52px) 54px}.request-workspace>.drawer-top{z-index:20;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffffff5;margin:-24px calc(-1*clamp(20px,3vw,52px)) 18px;padding:18px clamp(20px,3vw,52px);position:sticky;top:-24px}.request-work-grid{grid-template-columns:minmax(0,1.2fr) minmax(390px,.8fr);align-items:start;gap:18px;display:grid}.request-work-grid>.order-editor,.request-work-grid>.customer-reply-editor{margin-top:18px}.request-work-grid>.customer-reply-editor{position:sticky;top:80px}.request-work-grid>.customer-reply-editor textarea{min-height:66vh}@media (max-width:1100px){.request-work-grid{grid-template-columns:1fr}.request-work-grid>.customer-reply-editor{position:static}.request-work-grid>.customer-reply-editor textarea{min-height:360px}}@media (max-width:760px){.page-grouping-control>div:last-child{grid-template-columns:1fr}.request-workspace{padding:18px 14px 84px}.request-workspace>.drawer-top{margin:-18px -14px 14px;padding:14px;top:-18px}.request-work-grid>.customer-reply-editor textarea{min-height:320px}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}.mobile-customer-entry{display:none}.image-lightbox{cursor:default}.image-zoom-stage{touch-action:none;-webkit-user-select:none;user-select:none;cursor:grab;background:0 0;border:0;border-radius:14px;place-items:center;width:min(1100px,96vw);height:calc(100dvh - 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20px #203e2f12}.request-table tbody tr.request-row-alert{border-color:#efaaa5}.request-table td{border:0;min-width:0;padding:0;display:block}.request-table td:first-child{grid-area:1/1}.request-table td:nth-child(7){text-align:right;grid-area:1/2}.request-table td:nth-child(2){border-top:1px solid #edf1ee;border-bottom:1px solid #edf1ee;grid-area:2/1/auto/-1;padding:9px 0}.request-table td:nth-child(3){grid-area:3/1/auto/-1}.request-table td:nth-child(4){grid-area:4/1/auto/-1}.request-table td:nth-child(5){grid-area:5/1}.request-table td:nth-child(6){grid-area:5/2;align-self:end}.request-table .order-no{word-break:normal;overflow-wrap:anywhere;max-width:170px;font-size:12px;display:block}.request-table .person b{word-break:keep-all;overflow-wrap:anywhere;font-size:11px;line-height:1.55}.request-table td:nth-child(4) .person b{-webkit-line-clamp:4;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.request-table .person span{font-size:9px}.request-table .amount{font-size:12px}.request-table .confidence{justify-content:flex-end}.request-table .meter{width:54px}}.flow-step.is-live{z-index:1}.flow-step.is-live .flow-dot{color:#fff;background:linear-gradient(145deg,#1c754d,#36a56f);animation:1.55s ease-in-out infinite workflow-pulse;position:relative;overflow:visible;box-shadow:0 0 #2b9e6780}.flow-step.is-live .flow-dot:before,.flow-step.is-live .flow-dot:after{content:"✦";color:#dfff82;text-shadow:0 0 9px #cfee74f2;font-size:11px;line-height:1;animation:1.25s ease-in-out infinite workflow-sparkle;position:absolute}.flow-step.is-live .flow-dot:before{top:-8px;right:-7px}.flow-step.is-live .flow-dot:after{font-size:8px;animation-delay:.55s;bottom:-6px;left:-6px}.flow-step.is-live b{color:var(--green)}.flow-step.is-live b>span{color:#248158;font-weight:800}.flow-step.is-live:not(:last-child):after{background:linear-gradient(90deg,#56b584,#dce6e0) 0 0/180% 100%;height:2px;animation:1.4s linear infinite workflow-line}.request-row-live 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112px);overflow:hidden}}.member-documents{margin-top:25px}.member-documents-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:11px;display:flex}.member-documents-head h4{margin:0;font-size:13px}.member-documents-head p{color:var(--muted);margin:4px 0 0;font-size:8px}.member-documents-head button{background:var(--green);color:#fff;cursor:pointer;white-space:nowrap;border:0;border-radius:10px;padding:9px 11px;font-size:9px;font-weight:900}.member-documents-head button:disabled{opacity:.55;cursor:wait}.document-gallery{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;display:grid}.document-card{border:1px solid var(--line);text-align:left;cursor:zoom-in;background:#fff;border-radius:14px;min-width:0;padding:0;overflow:hidden}.document-card:hover{border-color:#9dc5ad;box-shadow:0 7px 20px #203e2f14}.document-thumb{background:#e9eeeb;height:150px;position:relative;overflow:hidden}.document-thumb 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small{max-width:calc(100vw - 118px);font-size:9px}.document-copy b{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.document-filename{margin-top:4px;font-size:8px}.document-empty{padding:20px 15px}.document-empty small{font-size:9px}}@media (prefers-reduced-motion:reduce){.document-success{animation:none}}.document-storage-summary{background:#f7fbf8;border:1px solid #dce9e1;border-radius:13px;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;margin:0 0 10px;padding:10px;display:grid}.document-storage-summary>div{background:#fff;border-radius:10px;min-width:0;padding:8px 9px}.document-storage-summary small,.document-storage-summary b{display:block}.document-storage-summary small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.document-storage-summary b{color:#256747;margin-top:4px;font-size:13px}.document-storage-summary>span{color:#825e1e;background:#fff8ea;border-radius:9px;grid-column:1/-1;padding:8px 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button{cursor:pointer;text-align:left;background:#fff;border:1px solid #dbe6df;border-radius:999px;align-items:center;gap:8px;max-width:210px;height:38px;padding:4px 11px 4px 7px;display:flex}.music-player button>span:first-child{width:27px;height:27px;color:var(--green);background:#eef5f1;border-radius:50%;place-items:center;font-size:13px;display:grid}.music-player.is-playing button>span:first-child{animation:1.4s ease-in-out infinite music-pulse}.music-player b,.music-player small{text-overflow:ellipsis;white-space:nowrap;max-width:130px;display:block;overflow:hidden}.music-player b{font-size:8px}.music-player small{color:var(--muted);margin-top:2px;font-size:7px}.badge.red{color:#b52e2e;background:#ffe8e7}.request-row-alert{animation:1.4s ease-in-out infinite request-red-glow;position:relative;box-shadow:inset 4px 0 #e33c3c;background:linear-gradient(90deg,#ffe8e6f2,#fff8f7a6)!important}.request-row-alert .order-no,.request-row-alert .confidence 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